Existing Business Account Manager - Huddersfield

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Job Ref: NG45974

Industry Sector: Sales and Marketing

Location: West Yorkshire, Huddersfield

Type: Permanent

Salary: £22000 - £25000 per annum + OTE £45k



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Job Description

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Our client a well established facilities management company are looking to recruit an experienced IT Account Manager based in their office in Huddersfield.

* Set up and attend client appointments to upsell services & manage any client-related queries or requests as required.
* Deliver verbal and/or written presentations of the services offered
* Creation and management of own appointments plan to deliver business targets.
* Provide all information required by customer services to obtain accurate and cost competitive service proposal prices.
* Review and presentation of sales proposals with clients to gain approval consent.
* Follow up by telephone to arrange further meetings with the client or to provide additional information to assist in their decision-making process as appropriate.
* Obtain client approval of sale by signed contract.
* Provision of complete and accurate service information on all contract documentation.
* Completion of all contract documentation as required by customer services process.
* Ensure that services sold meet client requirements.
* Use of business CRM database for recording prospect and client contact.
* Completion of sales process documentation
* Completion of daily, weekly and monthly reports
* Management of the flow of documentation between our client and the client in accordance with relevant Quality Assurance procedures
* Professionally represent and its activities to external customers, suppliers, regulators and other third parties
* Maintain detailed knowledge of company services, industry standards, legislation and best practice
* Contribute to continual improvement of
* Participate in on-going training and development, regular performance reviews and monthly one to ones.
* Carry out any other reasonable duties as required by the company
* Adhere to the company and department standards, policies and procedures.
* Adhere to the policies and procedures to attain and maintain the required competency level to perform the role and to promote a culture where customers are treated fairly, with openness and honesty.
* Apply company values in all day to day activities.
* Understand the health, safety, environmental & associated legal requirements that are relevant to our work and comply with these. Actively promote issues regarding health, safety & the environment.

Salary - £22-25k with OTE up to £45k

CPCC

Cordant People are an equal opportunities employer.

Cordant Group is an equal opportunities employer

 

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